It’s oh so easy to get defensive when we feel we are being criticized. But it’s oh so much better to think of it as feedback we can learn from. 

Yes I know it’s difficult. But everyone wants to feel heard, and making people feel they are right is one of the best ways to make them feel heard.

Ellen Langer is an influential professor of psychology at Harvard. She has one key piece of advice for us.

Self-pity is maybe the worst and most destructive of the emotions. This comic was inspired by a great quote from Stephen Fry.

Happiness depends on how you look at things.

Perhaps it’s better not to use the word ‘but’, but on the other hand….